Sunday, May 18, 2014

Emotional Intelligence

Fig-1 Emotional Intelligence (EI) by Daniel Goleman (Cover Page) 

Fig-2 EI - Tag Cloud

The contemporary research by experts has revealed that for success in life the traditional concept of IQ is not enough as a predictor.
Daniel Goleman has cited a number of researches indicating that "link between IQ test scores and the achievements in life is dwarfed by the totality of other characteristics that one brings to life" (Goleman, 1995). He has visualized these other characteristics as "Emotional Intelligence: abilities such as being able to motivate oneself and persist in the face of frustration;  to control impulse and delay gratification; to regulate one's moods and keep away distress from swamping the ability to think; to empathize and to hope".
Goleman has drawn on the understanding developed by Gardner in his 1983 work on intelligence and success in life. Goleman states that unlike the IQ, which is stable from childhood, Emotional Intelligence grows throughout adulthood. It can be learnt as one matures with proper awareness assessment and efforts to correct.

The five components of Emotional Intelligence which relate to how we manage ourselves and manage others are:

Self-Awareness: Ability to recognize, understand one's mood, emotions and drives, as well as their effects on others.
Self-Regulation: Ability to control or redirect disruptive impulses and moods and propensity to suspend judgement - to think before acting.
Motivation: Passion to work for reasons that go beyond money or status and propensity to pursue goals with energy and persistence.
Empathy: Ability to understand the emotional make-up of others and skill to treat people according to their emotional reactions.
Social Skills: Proficiency in managing relationships  and building networks and ability to find common ground and build rapport.
Fig-3 EI R2S2 Matrix
Fig-4 EI WBS

Fig-5 EQ Components
Fig-6 EQ Matrix

Fig-7 EI - Mind Map (courtesy:

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